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PRIVACY POLICY for www.londonhca.co.uk

At London & Home Counties Alliance (part of Tilbury Corporations) we are committed to safeguarding and preserving the privacy of our visitors.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

We do update this policy from time to time so please do review this policy regularly.

Information we collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

  2. Information provided voluntarily by you. For example, when you register for information or make a purchase.

  3. Information that you provide when you communicate with us by any means.

Use of your information

We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us relating to our products or services.

  2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

  3. To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us, we may provide to you details of similar goods or services that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding related goods and services, which we believe may interest you.  Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data

In operating our website, it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.

  2. Where we are legally required by law to disclose your personal information.

  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link, it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at sales@londonhca.co.uk

The Cookies Directive

Many people think this is a big step backwards, some that the legislation is so unworkable it will 'have' to be amended, but, as it stands, UK business websites are required to make this disclosure from 26 May 2012. Fines of up to £500,000 could apply where businesses aren't following the law. 

We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy on-line is an evolving area and this website will constantly evolve to meet these demands.

What are Cookies?

Some of our web pages utilise "cookies". A "cookie" is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall personal information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

More information about cookies, including how to block them or delete them, can be found at: AboutCookies.org.

What happens if I say 'no' to allowing cookies in my browser?
Will the site still work?

Some cookies are necessary for the operation of our website, if you choose to block them, some aspects of the site may not work for you. Non-necessary cookies are only set when you have given your explicit consent to their use. Such cookies include those set by our statistics package Google Analytics.

What is the impact for londonhca.co.uk?

If you decline cookies then we will not be able to count your site usage in the statistics that we gather about use of the site.

We use Google Analytics to count the number of people who use the site and to analyse how they use it. We do this to make sure that our site is as good as it can be and this is the primary evidence we use when trying to improve what we offer to users.

If you decline cookies then your site usage won't be counted and measured in this way so we won't be able to take your actions into account when analysing data and seeking to improve our service based on that analysis. 

What do you do with the data you collect?

We use the data we collect about you to provide our products and services to you.

Also, we collect personal data about you when you register to receive more information via our 'Contact' section. We are required to collect some of this data by law.

Personal information provided by you will be stored as long as the purpose for which the data was collected continues. It is then archived or destroyed unless its retention is required to satisfy audit, legal, regulatory or accounting requirements or to protect London & Home Counties Alliance’ interests.

London & Home Counties Alliance will not sell, trade or rent your personal information to others unless you have given us your permission. 

London & Home Counties Alliance is required to follow the Data Protection Act 1998. This Act provides for the regulation of the processing of information relating to individuals who are the subjects of personal data as defined by English law.

Your consent

By using our site and/or registering data with us in any way, you consent to the collection and use of this data by us. If we decide to change 'The Privacy Notice', we will post those changes on the site, so you are always aware of what data we collect, how we use it and under what circumstances we disclose it.

Third Parties

The security of your data is extremely important to us. Access to your personal data is only provided to our staff and only to third parties who help us to process data.

Record-keeping

To ensure that London & Home Counties Alliance’s records are accurate you may from time to time receive relevant information and reminders from us connected to the service you have requested. This provision of relevant information complies with the processes laid down in 'The Privacy' and Electronic Communications Regulations (2003).

If you do not wish to receive such information and reminders from us please contact us at sales@londonhca.co.uk

Notification of changes

Any changes we make to our 'privacy policy' will be posted on this page of the website.

If at any time you have questions or concerns about the policy please contact us at: 
sales@londonhca.co.uk 

Acceptance

You agree that personal information which is collected by London & Home Counties Alliance may be used and disclosed for such purposes and to such third parties in accordance with the London & Home Counties Alliance Privacy and Data Protection Notice. By submitting your personal information you agree that you have read, understood and accept this Privacy and Data Protection Notice. Also, you consent to the use, transfer and disclosure of the data referred to throughout this Privacy Policy.

Site Terms of Access

Your use of the web pages of London & Home Counties Alliance is subject to our Terms Of Use, which you are deemed to accept each time you use the site.

Data Submitted by You

You are responsible for any information submitted by you to the site, you are responsible for ensuring that all information supplied by you is true, complete and accurate. Not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or any intellectual property rights including copyrights and trademarks of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the site. We reserve the right to remove any information supplied by you from the site at our sole discretion, at any time and for any reason without being required to give any explanation.

We will process any data which you provide in completing the online registration or any further forms, assessments or personal details, which you complete or provide to us when using the site in accordance with UK data protection legislation.

Amendment of Terms of Access

These 'Terms of Access' may be changed by us at any time. You will be deemed to accept the 'Terms of Access' (as amended) when you next use the site following any amendment.

Termination

We may terminate your registration and/or deny your access to the site or any part of it, (including any services, goods or information available on or through the site) at any time in our absolute discretion and without any explanation or notification.